Willy Clips, LLC ("Willy Clips," "we," "us," or "our") respects your privacy. This Privacy Policy explains what information we collect when you visit or use willyclips.com, how we use it, when we share it, and the choices you have regarding your information.

​​

-------------------------

​

Information We Collect

​

Information you provide to us

We collect information you provide when you place an order, contact us, submit a wholesale or bulk-order inquiry, or otherwise interact with Willy Clips. This may include your name, email address, shipping information, payment information, and other information you choose to provide.

​

If you submit a wholesale or bulk-order inquiry, you may also provide information such as your business or organization name, purchasing needs, quantity, timeframe, and message.

​

​Information collected automatically

When you visit our website, certain information about your visit and how you use the site may be collected automatically. This may include basic information about your device, browser, pages visited, and website activity.

​

We do not intentionally collect sensitive personal information through our website.

​

​-------------------------

​

How We Use Your Information

We use the information we collect to:

​​

• Process and fulfill orders, including processing payments and shipping products;

• Communicate with you about your orders, questions, and other requests;

• Respond to wholesale and bulk-order inquiries;

• Operate, maintain, and improve our website and services;

• Understand how our website is used and improve the customer experience;

• Send Willy Clips news, product updates, and special offers when you have opted in to receive marketing emails;

• Protect our website and business and help prevent fraud, misuse, or other unauthorized activity; and

• Meet applicable legal, tax, accounting, and other business obligations.

​

We do not currently sell personal information or use personal information for targeted advertising.

​

-------------------------

​

Who We Share Your Information With

​We share personal information with service providers that help us operate Willy Clips and fulfill your requests. These providers receive information reasonably necessary to provide their services.

​

Wix — We use Wix to operate our website and online store. Information submitted through our website may be processed by Wix in connection with providing these services.

​

Wix Payments — We use Wix Payments to process payments made through our website. Payment information is processed through Wix Payments and its payment-processing partners as necessary to complete transactions. Willy Clips does not directly store customers' full payment card information.

​

Pirate Ship — We use Pirate Ship to purchase and manage shipping labels. Information needed to fulfill and ship an order, such as the recipient's name and shipping address, may be provided to Pirate Ship.

​

We may also disclose information when reasonably necessary to comply with applicable law, respond to a valid legal request, protect our rights or property, prevent fraud or misuse, or in connection with a sale, merger, or other transfer of all or part of our business.

​

We do not sell your personal information. We do not currently share your personal information with third parties for targeted advertising.

​​

-------------------------

​

Cookies and Analytics

Our website uses cookies and similar technologies to operate the site, support essential functions, and understand how visitors use our website.

​

We use Wix Analytics to help us understand website traffic and how visitors interact with our site. This information helps us improve the website and customer experience.

 

Some cookies and similar technologies may be placed by Wix or other service providers that support our website. These technologies may collect information such as your browser, device, pages visited, and general website activity.

 

We do not currently use cookies or similar technologies for targeted advertising or retargeting.

 

You can control cookies through your browser settings. Depending on the type of cookie and how our website is configured, disabling cookies may affect certain website functions.

​​

-------------------------

​

Marketing Communications

If you choose to receive marketing emails from Willy Clips, we may use your email address to send news, product updates, special offers, and other information about Willy Clips.

​

Marketing emails will be sent only to people who have opted in to receive them. You can unsubscribe from marketing emails at any time by using the unsubscribe link included in the email or by contacting us at help@willyclips.com.

​

We may still send you non-marketing communications that are necessary to process or fulfill an order, respond to a request, or provide other services you have requested.

​​

-------------------------

​

How Long We Keep Your Information

We keep personal information for as long as reasonably necessary to provide our services, fulfill transactions, maintain business and financial records, resolve disputes, enforce our agreements, and meet applicable legal, tax, accounting, or other obligations.

​

When personal information is no longer needed for these purposes, we may delete it, anonymize it, or otherwise dispose of it securely.

 

-------------------------

​

How We Protect Your Information

We use reasonable administrative, technical, and organizational measures designed to protect personal information from unauthorized access, loss, misuse, or disclosure.

​

However, no method of transmitting or storing information electronically is completely secure, and we cannot guarantee the absolute security of your information.

​​

-------------------------

​

Children's Privacy

Our website and services are not directed to children under 13, and we do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13, we will take reasonable steps to delete it.

​​

-------------------------

​

Your Privacy Choices and Requests

You may contact us at help@willyclips.com with questions about the personal information we have about you or to request access to, correction of, or deletion of your personal information.

 

You may also unsubscribe from Willy Clips marketing emails at any time by using the unsubscribe link included in the email or by contacting us directly.

​

We may need to verify your identity before completing a request. In some circumstances, we may need to retain certain information to complete a transaction, maintain business records, comply with legal obligations, or for other legitimate business purposes.

​

We will respond to reasonable privacy requests within a reasonable period of time.

​​

-------------------------

​

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business, website, services, or privacy practices. When we make changes, we will update the "Last updated" date at the top of this policy.

​

We encourage you to review this Privacy Policy periodically for the latest information about our privacy practices.

​​

-------------------------

​

Contact Us

If you have questions about this Privacy Policy or our privacy practices, or if you would like to make a privacy request, you can contact us at:

​

Willy Clips, LLC
Jacksonville, Florida
help@willyclips.com